Reset Password

Troubleshooting

  • If you do not recieve the password reset email, please check your spam folder.
  • If you receive the password reset email, and clicking on the link in the email takes you back to this form, please try visiting the link using a different browser -- or preferably, a different browser on a different computer.
  • In rare cases, your home/office security software can modify the link in the password reset email, causing the password reset feature to fail. It may help to copy & paste the URL into your browser's location window to reset your password. When you paste the URL into your browser, it should look something like https://education.mei.edu/user/reset/12345/987654321/abcdefghijklmnopqrstuvwxyz. If it instead starts with something like https://eur02.safelinks.protection.outlook.com, your security software has modified the link. In that case, you will need to ask your IT team to reconfigure your firewall, or contact languages@mei.edu for additional support.