If you do not recieve the password reset email, please check your spam folder.
If you receive the password reset email, and clicking on the link in the email
takes you back to this form, please try visiting the link using a different browser -- or preferably, a different browser on a different computer.
In rare cases, your home/office security software can modify the
link in the password reset email, causing the password reset feature to fail. It may help to copy & paste the URL into your browser's location window to reset your password. When you paste the URL into your browser, it should look something like https://education.mei.edu/user/reset/12345/987654321/abcdefghijklmnopqrstuvwxyz. If it instead starts with something like https://eur02.safelinks.protection.outlook.com, your security software has modified the link. In that case, you will need to ask your IT team to reconfigure your firewall, or contact firstname.lastname@example.org for additional support.